45 Night 99$ Flat Mattress Return Fee
100 Night 65$ Layer Comfort Exchange
30 Night $25 Flat Topper Return Fee
30 Night $15 Flat Accessories Return Fee

 

Mattress Returns and Layer Exchanges

 

100 Night $65 Mattress Layer Exchanges

$65 per layer exchange: Includes round trip shipping expenses and pickup of return layer from your residence. 

$100 deposit per layer refunded upon receiving exchange layer.  Credit card kept on file and billed full layer cost after 45 days.

You may exchange up to 2 solid layers and 4 split layers.

 

45 Night $99 Mattress Returns

You have 45 nights from the date of mattress delivery to initiate the return of your mattress.

$99 flat return fee includes all shipping expenses and pickup from your residence.

You are responsible for repackaging mattress in original boxes or boxes no larger than 21” x 21” x 36”.

Return kits can be purchased if needed for $99.  Kits include boxes, plastic and return shipping labels.

 

Topper Returns

 

30 Night $25 Topper Returns

$25 return fee includes return shipping of your topper.  Simply repackage topper in original box and request return by email or phone.

You are responsible for repackaging mattress in original boxes or boxes no larger than 21” x 21” x 36”.

Must drop package off at FedEx store. Additional $10 fee applied for Fedex home pickup.

Exchanges are simple!  Reorder desired replacement and request return for a flat $25.

 

Accessory Returns

 

30 Night $15 Accessories Returns

$15 return fee includes return shipping for up to 2 accessories.  Each additional accessory is $10.

Must be dropped off at FedEx manned location. Additional $10 for pick up.

Used bedding accessories are non-refundable but you are free to open, touch and inspect quality of all accessories.

 

Foundation Returns

 

Wood Foundations,  Adjustable Foundations, Platform Beds

All wood foundations, adjustable beds and platform beds are non-refundable. We have an industry leading return program but we are strict on this one!

 

Alaska, HI, and Canada

All return programs apply to contiguous US only.  Alaska, HI, and Canada and some rural areas are subject to actual return shipping costs.  

 

What do we do with returns?

All returns are inspected, properly deducted, and donated or repurposed to local organizations.  Sleeping Organic never reuses or resells ANY used bedding or goods.